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August, 2011

Excellence: Learning from Mistakes

Excellence and mistakes are not usually synonymous but organizations that become regarded as excellent learn from their mistake and the mistakes of others on their way to excellence. While it is important to recognize when a mistake happens it is more important to recognize what valuable lesson has been learned that, if applied properly, will help the organization avoid the same problem the next time similar conditions occur.

Much of my "good" experience is the result of learning from lessons I have learned from mistakes that either I have made myself or have witnessed others doing. I did not intend to want to learn by making mistakes but despite my best effort they did occur and over time I was fortunately able to reduce their incidence - but not completely.

The fear of making a mistake can cause many people to not make decisions. Consequently they withdraw and avoid challenging issues. These people are not good in a leadership situation where unpredictable circumstances require an appropriate solution.


Leaders on the other hand step forward and draw upon what they have learned from making mistakes, make a careful assessment of the conditions they are faced with and then make a calculated decision on how to move forward even if it puts them outside their comfort zone. They do this with confidence in their ability to deal with the unexpected that may rise ahead as they execute their decision.

Does this mean that you can become a leader by being reckless and expect the shear number of . . . Read More.

Mike Brice
Phone: (206)226-1617

Executive Poll

Under renovation. The Executive Poll will return in October.

Feature Article

This article contrasts the attitude to act quickly to avoid economic stress on the business versus staying true to the long term goals of the business. Ana discusses the pressure of short term risk adverse measures with long-term decisions to stay on course. Ultimately it is the balance of managerial courage in the context of financial crisis that will define the successful leader.

What is your managerial behavior in this situation? How do you balance the need or compelling circumstances to make a short-term decision versus holding onto long term strategies. What is your managerial courage?

Management Resources
Leadership: What you don't do can make as much or sometimes more impact than what you actually do - and can also say a lot about your leadership style and abilities as a manager.
5 Things Great Bosses Never Do

Success Confidence: Success Deficiency Disorder (SDD) hits sales people, sales leaders, and business owners alike. Rough business cycles mixed with a couple of important losses and your confidence can get knocked on its ass. It happens to the most grounded people and it definitely has happened to me.
Are You Suffering From Success Deficiency Disorder?

Business Value: Sales of small businesses with revenues of about $350,000 rose eight percent in the second quarter of 2011 over the same period last year, but the news isn’t quite as good as it sounds.
Sales of Small Businesses Increase

Career Management: We all recognize that in today's marketplace we must create a strategy for change in our career, whether it's within a current role or taking on an entirely new career path.  Unfortunately, most people just don't trust themselves enough to define their career strategy since this is the basis for ultimate accountability and transparency.
Stop Procrastinating and Start Creating a Strategy for Your Career. A New Breed of Competitors Is Coming!

Fitting In: For those whose color, creed, cultural background, or gender differ from others in a workplace, standing out has never been the issue. It's the fitting in that can be a challenge. As leaders, we have the most impact when we define our success, creating a portrait of our authority and authenticity. But this rendering can only be confirmed in person, when you're at the table. If you're feeling like an outsider, here are three steps that will help you take your seat there.
3 Rules For Outsiders Who Want To Be Insiders

Managing Change: A training video shot for Cisco highlighting the importance of change and how to prepare a team for effective change.
Cisco - Change Management Training Video (6:25 min)

Leadership: Sometimes it is not simply what a leader does but rather how he does it that makes the most impact.
Know When to Manage Behind the Scenes

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