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August, 2015

Leadership in Chaos

True leadership emerges when unusual or extreme circumstances occur. Ordinary decisions become risky with outcomes threatening long term impact to the company. Delay or deliberation may result in the loss of opportunity to solve a crisis before it rushes out of control, creating organizational confusion and affecting the long term impact on company reputation.

The topic “Leadership in Chaos” came to mind while reading a book of the D-day invasion of Omaha beach, Normandy, France, by the First Infantry Division known as, the Big Red One. The invasion received a tremendous amount of planning and committed an unbelievable number­ of men to land on the beaches (Omaha was only one of 5 landing sites over a 50 mile stretch of the Normandy coastline) and physical resources to transport them across the English channel to the shores of France.

Check List
Despite all of the detail planning and training: bad weather, poor visibility and heavy seas on the morning of June 6, 1944 resulted in delays getting to the beach on time, landing in unfavorable locations where enemy fire could be concentrated, and the loss of amphibious armor that were not designed to handle the heavy seas. Consequently, the first landings were made in the worst . . . read more.
Mike Brice
Phone: (206)226-1617

Feature Article

The Daily Rituals of 15 Incredibly Successful People

by Christina Desmarais Contributor,

Successful people do things different from anybody else. The following are 10 of 15 quotes from business leaders about there daily habits secrets are key to be successful:

  1. Trust the people you've hired.
  2. Keep track of small tasks.
  3. Block time for email.
  4. Update your to-do list every night.
  5. Take customer service calls.
  6. Prioritize according to the bottom line.
  7. Make time to read books unrelated to your business.
  8. Exercise consistently.
  9. Leave the middle of the day free.
  10. Before going to sleep think about what you want to accomplish the next day.

What are your successful daily habits?

Click here to read the complete list of the successful daily habits..

Note: Ask yourself the following questions.
  • Do you trust the people you hire?
  • Do you organize your day for success?
  • Do you make yourself available to employees and customers?

If you are looking for guidance on how to develop successful daily habits contact Mike to learn about the Executive Coaching services available from Brice Consulting for you and your organization.

Leadership Resources

Crisis Leadership: Have you ever noticed that some leaders do really well at handling crises and others drop the ball? Effective leadership during crises is a critical piece of business continuity.
Strategic Crisis Leadership (4:12 min)

Meetings: Ever sat through one of these? Here's what to do next time you get a meeting invite. Note: Video embedded in article.
This Hilarious TED Talk Demonstrates Every Bad Meeting You've Ever Attended (6:45 min)

Leadership Ethics: A great lesson on leadership ethics (with a succession planning twist)
Leadership Ethics: The Empty Pot

Mission: Three businesses are united by the success they have had, "in large part due to the driving mission that was embedded within all three companies by their founders from the very beginning."
Leaders Need To Be Wary Of Setting Off On A Mission

Delegation: If you want to become a highly productive person, in work or in life, I can only recommend one thing: Learn to delegate.
4 Delegation Basics That Make It A Lot Less Scary For New Managers

Teamwork: Connection is one of the most essential elements in a truly great team, no matter what the field.
Vision, Value, And Voice: The Real Magnet Of Team Success

Customer: Companies have a bad habit of treating customers like a flaky guy would treat a girl he didn'’t care about. Once they have the customer, they don’t want to deal with what it takes to manage that relationship.
5 Things That Are Killing Your Customer Experience

Thinking: Who you are. What you have done. What you do. What you will do. Your failures. Your accomplishments. Every one of these things begins with a thought.
3 Steps to Successful Thinking

Referrals: For as long as businesses have tried to get customers to buy their stuff, a referral has been the holy grail of prospecting. Like the mythical chalice, a referral is golden.
5 Ways to Get Customer Referrals

Home Office: Best Buy appears to be in the minority when it comes to following Yahoo's lead by restricting its work-from home policy, new research shows.
Work From Home Is Here to Stay for Most Businesses

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