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July, 2011

Taking the Time to be Strategic

Why do owners and leaders fight being strategic? It is a chronic problem in many businesses. It is not that the leadership team is not capable of being strategic but taking the time to be strategic.

Time is a critical commodity and most work environments are designed (most often by accident) to reward people for being busy. The easiest way to be busy is to be involved solving the most critical problem of the minute.

Organizations that thrive on crises are feeding a reactive process and unfortunately the reward system (for being visibly busy) is counterproductive to being proactive and strategic, eliminating crises and being more productive.


What is the corrective action or solution? The key step to changing the crisis environment is to take the time to be strategic. While we can get immediate satisfaction from solving an important problem and our ego stroked by the attention it gets, the effort solving the crisis does nothing to prevent it from happening again. Inventory your daily activities and look at how much of the day or week is devoted to tactical matters compared to how much is devoted to stepping back and identifying strategies on how to do things right, assign them to subordinates so that crisis can be dealt with more effectively and efficiently than having them rise to your level for action. Schedule your strategic time each day or week. Collect things beforehand that need “strategic” attention. Prioritize issues into . . . Read More.

Mike Brice
Phone: (206)226-1617

Executive Poll

Under renovation. The Executive Poll will return in October.

Feature Article

This article discusses 6 examples where company leadership departed from the traditional work environment and provided a work space (or environment) that met the needs of the employees making it more enjoyable and productive.

  1. Bring your baby to work.
  2. Room to relax.
  3. Gourmet food.
  4. Four legged office buddies.
  5. In-office adult play ground.
  6. Suggest your own perk.

Does your work environment need an adjustment that could make it more enjoyable and productive for your employees? If you have already implemented a similar strategy or choose to poll your employees on what your shoe strong budget can afford - let me know what worked for you.

Management Resources
Web Marketing: Bounce rate is a metric that measures the number of visitors who leave your site after having looked at only one page or only staying for a few seconds.  Think of bounce rate as the, "Oops, not what I wanted -- next!" metric.
Don’t Let Your Website Drive Customers Away

Communication: How is it possible that unhappy, unmotivated and disengaged employees could possibly offer exceptional customer service or develop exciting, innovative products that move your brand forward?  They can’t.  That’s why it is up to you as leader to satisfy what Emerson called a person’s "chief want:" someone who will inspire us to be what we know we can be.
Think You’re Communicating Enough? Think Again

Leadership: Passion alone is typically what drives a founder to get a new business off the ground. Start-ups have little other fuel to make them go; their futures are completely dependent upon the founder's zeal and dedication to the idea. Unfortunately passion and dedication are typically not enough. In fact, 80 percent of new businesses fail within the first five years.
How to Avoid the Passion Trap

Operating Strategically: For nearly three decades, in good times and bad, Jack Stack has run his company, SRC, as though disaster could strike at any moment. Now, with the economy cratering, he’s glad he did.
Why a CEO Needs to Have a Plan B

Strategic Selling: Today's sales pros are drowning in information. They can mine CRM databases, contact databases, news databases, social networks, and so forth, in order to learn mountains of data about competitors, prospects, and customers. Sales professionals now have so much "information at their fingertips" that they can’t find out what’s really important.
How To Sell Strategically

Leadership: Patrick Dixon discusses leadership skills, styles and team and the impact on employee satisfaction, motivation and customer satisfaction.
Leadership and motivation at work. (3:20 min)

Trust: Most bosses lie. Heck, lying is practically part of the job description. Even so, that doesn't mean that YOU need to be taken in, every time the boss tells a tall one.
Top 8 Lies That Bosses Tell

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