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September, 2014

Accountability: Cornerstone of Success

Business owners and leadership teams strive daily to perfect the execution of the key success factors of their business. Success factors might range from financial stability, positive cash flow, experience, leading edge technology, cultural sensitivity, etc.

One key success factor that is often overlooked, but one that is fundamental and a cornerstone to the success of any company, is accountability.
Check List
What is accountability?
Webster defines accountability as: an obligation or willingness to accept responsibility or to account for one’s actions. The operative term is accepting responsibility for one’s actions. Accepting responsibility results in accepting the consequences of one’s actions. While accepting responsibility for the consequences might be termed honorable in many situations; in a business context, depending upon the outcome of one’s actions, it can be viewed as . . . read more.
Regards,
Mike Brice
Phone: (206)226-1617
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Feature Article

7 Words Define What Employees Expect From Leadership

by Glenn Llopis, Contributor, Forbes.com

This article by Glenn Llopis describes 7 traits that define what employees expect from leadership. It is not a long list but one that contains expectations that you would think every leader would strive to meet. Unfortunately many leaders focus on their own personal agendas than on the organization and people they serve.

  1. Specificity
  2. Empowerment
  3. Vulnerability
  4. Honesty
  5. Accountability
  6. Respect
  7. Authenticity

How well do you measure up? How do you get feedback on these important leadership traits?

Click here to read the complete article.


Note: Ask yourself the following questions.
  • Do you have a means of getting reliable feedback on your leadership?
  • Do you provide frequent access to your employees where they can express themselves freely?
  • Do you follow up on the commitments you personally make to your employees?

If you are looking for guidance on developing your sales process contact Mike to learn about the Executive Coaching services available from Brice Consulting for you and your organization.

Leadership Resources
Video(s)
Accountability: John Izzo shares an example of a bank that lives and breathes the motto of 100/0. A great example of leadership and engaging your employees to create a workplace of passionate, committed people.
100% Accountability / 0 Excuses (4:05 min)

Accountability: Brian Moran talks about accountability as being the most misunderstood concept in business. True accountability isn't consequences that arise from our actions - accountability is ownership. It's a willingness to own my actions and results regardless of the circumstances ultimately creating success.
Accountability (5:37 min)

Articles:
Successful Leadership: Here are 20 characteristics that many of the most successful senior executives seem to have in common:
20 Characteristics of Successful Senior Executives


Motivating Employees: It's easy to tell when employees are completely checked out of their jobs. They show up late (or not at all), complain about simple tasks, and produce subpar results when asked to do something. It's also easy to tell when employees are truly dedicated to their work.
The Things Bosses Do That Inspire Employee Commitment

Millennial Employees: Kids these days. They're a heck of a lot smarter than we were at their age, and their effect on our organizations and communities is going to be a lot greater than ours was, as well. That sounds great, as a parent, but less great as a manager or executive.
May the Millennial Force Be With You


Productivity: How many things are you thinking of right now? While you read these words, what else are you thinking of? Are you also reading a news feed, or looking at a stream of updates at the same time?
Is Mental Clutter Sapping Your Productivity?


Productivity: I love my iPad because it allows me to do almost anything I need to in relation to my business -- no matter where I am.
How to Run Your Business from Your iPad


Customer Loyalty: With so much competition in today's marketplace, it can often be a challenge to turn first-time customers into repeat customers.
5 Ways to Boost Customer Loyalty

Recruiting: First impressions can sometimes be deceiving: A person who's well-qualified on paper and aced the interview may not actually turn out to be the perfect fit for your company -- which you probably won't discover until after all the paperwork has been signed.
'Test-Drive' Job Candidates for Hiring Success


Minimum Wage: Sixty-one percent of small-business owners with employees say they support increasing the baseline wage in three stages over two-and-a-half years and adjusting it after that to keep pace with increases in the cost of living.
Why small biz owners back a higher minimum wage


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